What happens with my personal and my students' data?

Classtime is trusted by millions of educators and learners globally.

Valentin Ruest
Written by Valentin RuestLast update 2 years ago

Important: this post has been written to highlight the most important points of our Terms of Service and Privacy Policy and does not replace the legal agreement that you agree to when using our site and services. Please refer to our Terms of Service and Privacy Policy on our homepage for the actual legal agreement.

Classtime was built with protecting its users' data, especially students, in mind. Here the most important points (with more detailed explanations below):

  • Classtime is trusted by millions of educators and learners globally.

  • We do not sell any of your or your students' data to external parties. Schools own their data, we secure it.

  • All data is automatically secured with TLS encryption.

  • Certified server and platform service providers.

  • We are vetted by various data protection organizations (CSDA, Privatim, Educa).

  • Students do not have to register. We only collect their provided names and related metadata (such as browser version or IP address). Exception: if students use Google/Microsoft/Clever/Email accounts to join a session, we additionally collect their email address and name. However, we solely collect it for authentication purposes.

We can remove all of your and your students' data any time on request (please send us an email to team@classtime.com).

California Student Privacy Alliance by CETPA

Classtime is listed as an educational organization that has signed the California Student Privacy Agreement, incl. Exhibit E. The California Student Data Privacy Agreement has been reviewed by several sets of legal and subject matter experts ranging from the federal government, private attorneys, and educators working in the data privacy field both within the State of California and beyond. Users of this document can know, with a high degree of confidence, that it meets both the requirements of federal and California State law.

Registration

When you sign up as a teacher to use our services, we require you to provide certain information, such as:

  • Email address,

  • Unique password for account security purposes,

  • Optional information at your sole discretion (e.g. when signing up through Facebook Authentication).

For students, no registration is required. The student only provides a name for identification, which can also be an anonymizing alias.

There is one exception: if students use Google/Microsoft/Clever/Email accounts to join a session, we additionally collect their email address and name. However, we solely collect it for authentication purposes.

Usage

For both teachers and students, we collect meta and traffic data, such as (but not limited to):

  • Device information

  • Geolocation information

  • Web navigation data

  • Internet protocol (IP) addresses

  • Browser type

  • Internet service provider (ISP)

  • Clickstream data

  • Referring/exit pages

  • Operating system

  • Date/time stamps

Sharing Data with Third Parties

Just like most modern websites, we share user data with trusted third parties to perform certain business-related functions, such as maintaining databases, sending email messages, offering and developing certain features of the services, and maintenance and security. Examples are (but not limited to):

  • Google Cloud Platform (database)

  • Sendgrid (email notifications for teacher accounts)

  • Intercom (customer support)

  • Google (authentication)

  • Microsoft (authentication)

  • Clever (authentication)

  • Auth0 (user registration and authentication)

If you have any further questions regarding the privacy and protection of your data, please do not hesitate to contact us: team@classtime.com or check the Terms of Service and Privacy Policy on our website.

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